Erin Shannon-Auel

Over the past 30 years, Erin has guided organizations through critical business transformations, fostered companies’ efforts to build their in-house change management capabilities, developed enterprise change management and project management offices from the ground up, and led multiple M&A's; as both a business leader and a consultant. Throughout, she has routinely served as a trusted advisor to C-level executives in companies of varying sizes and missions.

Erin’s proficiency in recognizing and maximizing other people's strengths and unique qualities has resulted in the creation of superb, high-endurance teams that have a tremendous impact across organizations. Her abilities to interpret and translate between disparate groups have enabled the process to achieve the desired results, while creating a more aligned and collaborative environment. Erin’s capacity to function at both strategic and detail levels, transitioning effortlessly between the two, provides her clients with a unique resource and experience.

Professional Experience

Since 2020, Erin has provided strategic consulting services to leaders in for-profit and nonprofit industries. Her specialty is in guiding organizations undergoing a mission-critical change in their business. Her clients include a Top 10 global pharmaceutical company, a Fortune 500 multinational financial technology company, and two international non-government organizations (NGOs).

Previously, Erin led the Business Transformation Office at Evolent Health, the Enterprise Project Management Office (EPMO) at Medecision, and multiple organizations at Highmark Blue Cross Blue Shield (BCBS); including the Transformation Office, M&A Planning & Execution, Strategic Planning, and Healthcare Consulting. At Evolent Health, Erin created the Business Transformation Office  and led the transformation of client implementations that resulted in high quality, value-realized implementations. At Medecision, Erin rebuilt the EPMO and led the transformation of client implementations that increased annual Customer Satisfaction scores for implementation services by 30% within the first year.

During her 25-year tenure at Highmark, Erin led a business transformation shifting a 1,000-person organization from an internal support area to an external service provider, directed five major M&As with other BCBS Plans, and created an internal consulting Business Relationship Management organization that forged strategic partnerships with executives across Highmark and its partner BCBS Plans.

Erin is highly experienced in Conner Partner’s Strategy Execution Framework and methodology and has completed the Conner Academy High Impacted Trusted Advisors (HITA) experience. She is an active member of the Association of Change Management Professionals. She has volunteered her time and skills to non-profit arts and sports organizations to address their governance, structure, and stewardship needs. Erin holds a bachelor’s degree in English from the Pennsylvania State University.

Erin grew up in South America, South East Asia, and Europe; developing a true appreciation for culture and change. She now lives with her husband, their English Setter, and her Blue-fronted Amazon parrot in Pittsburgh, PA. During her free time she volunteers, travels, golfs, and creates epicurean feasts for her friends and family.

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