Daryl Conner

November 29, 2011

Use Ethical Ploys to Change the World

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In this series, I’ve been discussing the use of ethical ploys by practitioners to add value where it is needed, but not solicited. (An ethical ploy is a “noble ruse” that guides someone toward seeing a point of view he or she might not have otherwise been open to.)

In this post, I present two examples of ethical ploys that highlight the concept of enticing people, in an honorable way, to see more than they asked for or expected from a situation. As you will see, the results of either can have benefits far beyond the realization of the change goals.

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November 8, 2011

Tough Conversations—Know When to Push, and When to Stop

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In this series, I’ve been discussing the importance of having tough conversations with clients when warranted. In this last post, I describe seven ways to stay confident and centered during a tough conversation.

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November 1, 2011

How to Measure the Discomfort Level of a Tough Conversation

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In my last post, I described a Discomfort Continuum that I use as a guide when I’m planning for or engaged in tough client conversations. There are various ways to determine where clients are on the continuum. In this post, I describe two levers that can be used to increase another person’s level of attention to an issue.

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