November 29, 2011
In this series, I’ve been discussing the use of ethical ploys by practitioners to add value where it is needed, but not solicited. (An ethical ploy is a “noble ruse” that guides someone toward seeing a point of view he or she might not have otherwise been open to.)
In this post, I present two examples of ethical ploys that highlight the concept of enticing people, in an honorable way, to see more than they asked for or expected from a situation. As you will see, the results of either can have benefits far beyond the realization of the change goals.
November 22, 2011
This series addresses ethical ploys—noble ruses that help people handle issues or information they wouldn’t otherwise see, understand, or consider relevant. In this post, I name five things to remember when using an ethical ploy.
November 8, 2011
In this series, I’ve been discussing the importance of having tough conversations with clients when warranted. In this last post, I describe seven ways to stay confident and centered during a tough conversation.
November 1, 2011
In my last post, I described a Discomfort Continuum that I use as a guide when I’m planning for or engaged in tough client conversations. There are various ways to determine where clients are on the continuum. In this post, I describe two levers that can be used to increase another person’s level of attention to an issue.